Frequently asked questions
Before your first session.
Here you can find answers to common questions about first contact, online sessions and the therapeutic process.
Before you begin
Do I need to know exactly how to explain what is happening?
No. It is common to arrive without being able to put everything into words. We can start with what feels most present.
Does the first session commit me to continue?
No. It is also an opportunity to see whether you feel comfortable with the way we work and whether continuing feels right.
Do I need a diagnosis?
No. You may seek support for a specific difficulty, a period of change, or simply because you want to understand yourself better.
Online therapy
How does online therapy work?
The session takes place through Google Meet or a WhatsApp video call at an agreed time. You need a stable internet connection and a quiet place where you can speak privately.
Are in-person sessions available?
No. Ana Lúcia currently provides online psychotherapy only.
Can my session be in English?
Yes. Sessions are available in Portuguese or English.
Is online therapy confidential?
Professional confidentiality applies. It is also important to choose a private location and avoid public Wi-Fi during your session.
During the process
What happens throughout therapy?
The work depends on your circumstances and agreed goals. There is room to understand what is happening, recognise patterns and try different ways of dealing with difficulties.
How often do sessions take place?
Frequency is agreed together and can be adjusted throughout the process according to your needs and goals.
How much does a session cost and how can I pay?
Each session costs €45. Payment can be made by MB Way or bank transfer.
How long does each session last?
Sessions are planned for around 60 minutes. When the situation calls for it, Ana may allow a little extra time.
What happens if I need to cancel or reschedule?
Whenever possible, please give at least 24 hours’ notice. Cancellations made on the day of the session are charged at 50% of the session fee (€22.50).